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The Many Uses For Automated Two-Way Text Messaging

By Elyse Desmarais on March 28, 2016


Many Uses of SMS

Instant Census automated, two-way text messaging can be used for a variety of purposes, in a variety of industries. We offer several SMS communication solutions for researchers, businesses, nonprofit organizations, and membership associations. If you’re looking for a better, faster way to connect with your most important audiences, this post’s for you.

Whether you’re a business interested in soliciting feedback on the customer experience, a researcher looking for a quicker way to connect with survey respondents, or a nonprofit organization hoping to coordinate volunteer efforts in a more effective mode of conversation, Instant Census has a solution.

Researchers

  • Poll research subjects about particular illness symptoms and track outbreaks throughout a population

  • Send text message communications to students and parents to track and improve engagement

  • Send text message notifications or reminders to complete email or web-based surveys

  • Schedule phone surveys via text message

  • Recruit participants into panels for email, web-based, phone, or other survey modes

  • Stage positive text message interventions to improve certain behaviors

  • Poll research subjects about voting habits and opinions of political issues

Businesses

  • Research Customer and User Experience with products and services

  • Test the reception of new products

  • Identify customers’ Moments of Truth

  • Identify emerging and fading industry trends

  • Gain better insights into the customer buying processes

  • Survey members of customer loyalty or rewards programs on purchasing habits

  • Send notifications or reminders to complete email or web-based surveys

Nonprofit Organizations

  • Survey people of a specific demographic on social issues relating to an organization’s mission

  • Live poll audiences or attendees and display results in real-time during events

  • Send text message communications regarding events and conferences to attendees

  • Send text message notifications or reminders to complete email or web-based surveys

  • Schedule phone surveys via text message

  • Recruit participants into panels for email, web-based, phone, or other survey methods

Membership Associations

  • Send messages to membership with links to complete online surveys

  • Send text message notifications or reminders to complete email or web-based surveys

  • Send text message communications regarding events and conferences to attendees

  • Live poll audiences or attendees and display results in real-time during events

 

Have another use case in mind? Want to learn more about automated text messaging? Get in touch!

Want to learn more about our capabilities and what we do? Get in touch!

Whatever your target audience, discover how easy it is to start connecting and get results.