EBook Library

Looking to learn more about automated text message surveys? We have a resource for you.

Ebook Library

A Guide To SMS Surveys

Interested in using SMS surveys for your next study, but not sure where to get started? We can help!

With this guide, you'll learn the ins and outs of SMS surveys, including:

  • Expected response rates and times
  • How to obtain and record consent to text from survey participants
  • How to optimize survey questions for SMS
  • Using SMS surveys to complement other survey tools

Recruiting Participants For SMS Surveys

Want to use text message surveys for your next study, but don't have a panel on hand? Need to know more about obtaining and recording consent to text from your survey audiences? We're here to help!

With this guide, you'll learn:

  • Recruiting survey participants through survey phone number promotion
  • Recruiting survey participants from established audiences and purchased panels
  • Using Social Media for survey participant recruitment
  • How to optimize recruiting messages to achieve the best results
  • What legal information should be included in welcome messages to participants

How To Build SMS Surveys With Instant Census

Want to see just how easy it is to build and get started with Instant Census SMS surveys? In this tutorial of the Instant Census Admin Portal and Survey Builder tool, you'll learn how to:

  • Build and deploy SMS surveys
  • Manage survey participants
  • Access survey results and data in real time

TCPA Guidelines For Automated Text Messaging

If you plan to use automated text messaging for business, research, or any other style of communication, you should be aware of and comply with the TCPA Guidelines for automated text message communications. With this guide you'll learn:

  • Background on the TCPA Guidelines and recent Omnibus Declaratory Ruling
  • Proper procedures for obtaining and recording consent to text
  • Necessary welcome message information to communicate with participants
  • Proper participant opt-out procedures

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